Privacy Policy

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Effective Date: 01/06/2026

Elevate Facade Group Pty Ltd is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

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Information We Collect

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We may collect personal information that you voluntarily provide, including:

• Name

• Company name

• Email address

• Phone number

• Project details

• Any information submitted through our contact forms, quotation requests, or email correspondence

We may also automatically collect certain website information, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and website analytics data

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How We Use Your Information

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We use your information to:

• Respond to enquiries

• Prepare quotations and proposals

• Deliver our products and services

• Communicate regarding projects

• Improve our website and customer experience

• Maintain business records

• Comply with legal obligations

We will only use your personal information for the purposes for which it was collected or where otherwise permitted by law.

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Cookies

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Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

You may disable cookies through your browser settings; however, some features of our website may not function correctly.

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Disclosure of Personal Information

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We may disclose your information to:

• Employees and authorised representatives

• Contractors and subcontractors involved in delivering our services

• Professional advisers

• IT service providers

• Government authorities where required by law

We do not sell or rent your personal information to third parties.

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Data Security

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EFG takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we implement appropriate security measures, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

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Third-Party Websites

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Our website may contain links to external websites.

EFG is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

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Access and Correction

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You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details below.

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Marketing Communications

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From time to time, we may send you information about our services or company updates where permitted by law.

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option included in our emails.

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Changes to This Privacy Policy

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EFG may update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect immediately upon publication.

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© Elevate Facade Group Pty Ltd. All rights reserved.

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